Shipping Policy

A. Shipping Coverage

We currently ship orders within the United States only.


B. Fulfillment Location

All orders are processed and shipped from our U.S. warehouse network to ensure fast and reliable delivery.

Primary fulfillment location:

317 New South Rd, Hicksville, NY 11801, United States


C. Order Fulfillment

Every order is carefully reviewed and prepared before shipment. Our fulfillment process includes:


D. Order Processing

Orders are processed Monday through Friday.

Cut-off Time: Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.


E. Shipping Methods

We ship orders using trusted carriers such as UPS. The carrier may vary depending on the destination, package size, weight, and delivery efficiency.


F. Estimated Delivery Time

Estimated delivery time within the United States: 1–5 business days.

Delivery times are estimates and may vary due to carrier operations, weather conditions, holidays, or other unforeseen circumstances.


G. Shipping Costs

Shipping charges are calculated and displayed during checkout before payment.


H. Customs Duties & Taxes

Since we currently ship within the United States only, no customs duties or import taxes apply to domestic orders.

If international shipping becomes available in the future, any applicable customs duties, taxes, or import fees will be the responsibility of the recipient.


I. Shipping Delays

While we strive to deliver every order on time, shipping may occasionally be delayed due to:

We appreciate your patience and understanding if delays occur.


J. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, allowing you to monitor your shipment throughout the delivery process.


K. Customer Support

If you have any questions about your order, shipping, or delivery, please contact our customer support team.

Email: superboxmart@gmail.com

We are committed to providing prompt and helpful assistance.

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